Financial services

  • Satisfaction across Financial Services in South Africa

    Capitec leads the way for consumer satisfaction for Financial Services in South Africa, coming in at #1 in our May 2021 rankings. Following not-so-closely behind are TymeBank #2 and FNB #3.     Likewise, Capitec also takes a significant lead in terms of recommendation score, which is to be expected given the high levels of

    Categories: SagaBrand - Sagaci Insights - Financial Services - South Africa

  • Recommended financial services brands in Nigeria

    We are now tracking financial services brands in Nigeria and several fintechs / digital banks made it to the Top 10 in our May ranking of brands. 🏆 Zenith Bank comes out as the most recommended brand 🥇 followed by Piggyvest 🥈 and GT Bank 🥉. Other brands in our Top 10 include Carbon, Kuda,

    Categories: Nigeria - SagaBrand - FinTech - Financial Services

  • Financial Services in Ivory Coast

    🏆 GTBank #1 🥇 in our March 2021 ranking of financial services brands in Ivory Coast according to their recommendation score, followed by Bank of Africa 🥈 and MTN Mobile Money 🥉. Other brands in our top 10 include Societe Generale, Moov Money, UBA, Orange Money, Ecobank, Banque Atlantique, and BNI. An interesting mix of

    Categories: Côte d'Ivoire - SagaBrand - Financial Services - Cote d'Ivoire

  • Show me the (mobile) money!

    Smartphones now a key component of Senegalese financial services landscape A Sagaci Research survey conducted in Senegal during October 2019 found that just a quarter (25%) of respondents had a savings or current account, while less than 1% had an ATM/debit card. A significant gender gap was identified: 29% of male respondents had a bank

    Categories: Consumer - Telecom - Financial Services - Senegal

  • Did You Know?

    The rapid adoption of mobile money has been the signature trend of the financial-services market in Nairobi over the past decade. Most consumers now use mobile payments, while less than half have a debit card. To see the full infogrpahic, click here

    Categories: Consumer - Sagaci Insights - Financial Services - Nigeria